Libra Internet Bank, is pulling a first in the Romanian banking sector by integrating a voice-activated artificial intelligence feature, named “Libra Voice,” into their mobile banking application. This innovative step makes it the first bank in Romania and among the first in Europe to employ such advanced technology to enhance user interactions directly through its banking app.
Bringing AI to Everyday Banking
The “Libra Voice” feature is designed to understand and respond to user commands given in Romanian, making the banking experience smoother and more intuitive. Users can ask about their account balances, recent transactions, loan details, and more, receiving both audio and textual responses. This integration of AI aims to streamline how customers interact with their bank, moving away from traditional navigation and towards a more conversational interface.
Apart from basic inquiries, “Libra Voice” can perform complex tasks like analyzing transaction histories, summarizing expenditures, or even identifying spending patterns. This tool is particularly useful for users who want to manage their finances more effectively and gain insights into their spending habits.
We’re proud to pioneer this technology in Romania and offer a level of digital banking service that sets new industry standards. ‘Libra Voice’ was entirely developed by our own specialists, reflecting our commitment to delivering cutting-edge solutions tailored to our customers’ needs.
Cristina Mahika-Voiconi, General Manager of Libra Internet Bank Initially available to all individual account holders in a beta phase, “Libra Voice” can be activated simply by tapping the microphone icon on the app’s home screen. This easy access encourages users to engage more actively with their financial data, promoting better financial management practices through enhanced accessibility and convenience.
