Open, a leading global embedded insurance provider, has recently launched a new travel insurance tailored to meet the evolving needs of both individual travelers and travel providers. This next-generation insurance incorporates Open’s Instant Claims technology and introduces the a new feature, which significantly enhances customer experiences during travel disruptions, according to InsurTech Insights.
The standout feature of Open’s new travel insurance is the Smart Flight Delay. Designed with modern travelers in mind, it makes sure that when things don’t go as planned, you’re covered in the most hassle-free way possible.
This functionality automatically provides lounge access to customers and up to four companions if their flight is delayed by 60 minutes or more. All this, without the need for the customer to file a claim manually. This kind of immediate, automatic support is what sets Open’s offering apart from traditional travel insurance.
Digital-First Insurance Solutions
Open is committed to a digital-first approach. This means everything about your insurance—from adjusting your coverage to getting help—is done right from your phone or computer. It’s designed to be intuitive, fast, and effective, reflecting the needs of today’s travelers who expect quick and easy solutions.
Open’s travel insurance is highly customizable. It’s suitable for a variety of partners, from banks to telecommunications companies, and allows travel providers to integrate these services into their existing offerings. This flexibility means that more travelers can get access to insurance that fits their specific needs, whether they’re flying solo or managing a large group’s itinerary.
Sam Hoppe, the Chief Commercial and Insurance Officer at Open in the UK, sheds light on the motivation behind their product:
Our latest travel insurance is about more than just providing security; it’s about enhancing the travel experience. Our goal is to bridge the gap between traditional insurance offerings and the seamless technology experiences travelers are accustomed to from other aspects of their journeys.
Hoppe also hints at future innovations:
We’re not stopping here. We’re already planning to introduce features like instant claim processing, cash settlements, and a pay-with-points system next year, which will further redefine what travelers can expect from their insurance provider.
